Privacy policy

iRASSHAi thanks users for using the site!

iRASSHAi takes your privacy very seriously and we are committed to protecting your personal information. This privacy policy describes the information we collect, how we use it and how we protect it.

By accessing and using the site, users acknowledge that they are bound by the privacy policy, which may be modified or updated at any time without notice. Any changes or updates will be posted on the site. The privacy policy forms a whole with the GTC of the site.

Collection and use of information

iRASSHAi uses users' personal data in accordance with Law n°78-17 of January 6, 1978 relating to information technology, files and freedoms, known as "Informatique et Libertés", as well as Regulation (EU) n°2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, applicable since May 25, 2018 (together, the "Applicable Regulations"). iRASSHAi undertakes to collect and process users' personal data fairly, lawfully and with respect for their rights.

You trust us to handle your data and we want to be transparent about how we collect it. We collect the data you provide when you use our services in-store or on our irasshai.co website, when you :

• use the site, in particular by opening a user account, managing your orders, handling complaints, contacting our customer service, or using the zenchef table reservation form for the Biwan restaurant;
• provide feedback on our products or services;
• subscribe to our newsletter or promotional offers;
• fill in an information capture form, such as a questionnaire or survey.

Under no circumstances do we automatically collect visitors' e-mail addresses without their deliberate consent. In addition, certain information requested in the forms is mandatory and is indicated by an asterisk. Their collection is essential to the processing of your request. Consequently, we will not be able to process your request without your reply.

In order to guarantee the security of your data, iRASSHAi may transmit the Personal Data of Users and Buyers to external service providers who process them on our behalf, according to our instructions. These include third-party companies providing support services, financial institutions, anti-fraud entities, providers of technological, logistical, transport and delivery services, customer services and/or services analyzing transactions carried out in stores or on our websites in order to offer users the guarantees necessary for commercial operations.

In all other cases, iRASSHAi undertakes not to communicate, assign or transfer Personal Data to third parties without the Users' consent, except in the event that they must be communicated to the judicial and administrative authorities upon legal request.

Except for legal provisions imposing a specific retention period, iRASSHAi retains the Personal Data of Users and Buyers:

• up to five (5) years after an Order, and invoices for ten (10) years;
• up to three (3) years from the last contact since the use of the contact form;
• up to three (3) years from the date the notice was posted online or until the notice is removed from the Site.

Information security :

We take appropriate security measures to protect your personal information from misuse, loss or unauthorized access. We use security technologies such as firewalls and SSL protocols to protect your information.

Cookies :

We use cookies to personalize your experience on our irasshai.co website. Cookies are text files stored on your computer that allow us to identify you and personalize your experience on our website. You can choose to deactivate cookies in your browser settings, where the selected configuration conditions the deposit of all cookies according to your navigation on all sites consulted. The "Private Browsing" mode, now offered by all browsers, enables you to browse without keeping a history of pages visited or downloads. As far as cookies are concerned, all those recorded during your browsing will be deleted when you close your browser.

Links to other websites :

Our irasshai.co site may contain links to other Web sites. We are not responsible for the privacy practices of such other sites. We recommend that you read their privacy policies.

Modification of the privacy policy :

We reserve the right to change this privacy policy at any time. New policies will be posted on our website irasshai.co.

Consent :

By using our website, you consent to the collection and use of your personal information in accordance with this privacy policy. Users have the following rights